Growing Microsoft Fabric with ISVs

Spearheaded an ISV design partner program and standardized UX toolkits, reducing partner launch times by 67% and supporting $2.8B+ in strategic platform partnerships.

View the announcement

 
 

My role

Design program lead

 

Timeline

2024 - Now

Bringing the Fabric extensibility vision to life on the global stage—featured during the Microsoft Build keynote.

How it started

Growing Fabric into a vibrant, open ecosystem

When Microsoft Fabric became generally available in 2024 as the unified SaaS data platform for building end-to-end data solutions, it also extended the platform for Independent Software Vendors (ISVs). The objective was to grow Fabric into a rich ecosystem with a simple premise: Fabric + ISV partners = expanded capabilities. As a result, customers can derive significantly more value from their data estate with Fabric.

To achieve this vision, the ISV design program brought together a cross-disciplinary team to ensure experience cohesion across the platform, co-designing integrations with external partners so that every third-party workload felt like a natural, unified part of the Fabric ecosystem.

 
 

Building the plane while flying it

The challenges: From ambiguous ask to systemic scale: When the program launched, it was a blank slate. The initial ask was simply to step in as a design expert to "connect the dots" and act as a bridge between internal Microsoft teams and external ISVs.

However, as I began working directly with partners, deeper systemic hurdles quickly surfaced. I needed to shift the focus from ad-hoc support to solving three core challenges:

  • Navigating Ambiguity: How might we define a shared vision of success across disparate external partners and internal stakeholders without any existing integration documentation?

  • Standardizing the Wild West: How might we create cohesive UX guidelines and certification requirements for third-party extensions while the core Fabric platform itself is still maturing?

  • Scaling the Impact: How might we transition from 1-on-1 consulting model into a scalable, 1-to-many ecosystem that empowers partners to build independently?

 
 

How I approach it

  • Meeting people where they are: Depending on the ISV's design maturity, my role shifted constantly. Sometimes I was designing for them, sometimes with them, and other times I acted as a consultant to guide them through the complex Fabric system.

 
 
  • Scaling the system: Partnering with the internal design system team, I authored a set of toolkits, best practices and playbooks that enable ISVs to onboard quickly. As I uncovered common partner workflows and pain-points, I standardized them, resulting in 4 new interaction patterns directly into the core Fabric design system.

 
 
  • Advocating for the platform: Besides evolving the design system and interaction pattern, I also played the role of PM where I took insights learned from deep ISV engagements, authored product requirements that filed directly with platform team, ensuring real-world partner feedback actively shaped Fabric’s core product roadmap.

 

The outcome

  • 3x Faster Time-to-Market: Accelerated ISV product launches from 12 months down to 4 months across 25+ strategic partners by standardizing complex workflows.

  • $2.8B+ Strategic Executive Impact: Authored high-fidelity narrative visions and executive demos that supported C-suite commercial negotiations and were featured in the Microsoft Build keynote with tier-1 partners (Esri, LSEG, Neo4j).

  • 2,000+ Community Adoption: Scaled design enablement from 1-on-1 coaching to a 1-to-many ecosystem by publishing the official Fabric Extensibility Figma Toolkit.

3x

faster time-to-market

$2.8B+

partnership

2000+

toolkit users

  • "Ricki really helped align our team and Microsoft on what success should look like."

    External ISV Lead

  • "You connected the dots and made Fabric's roadmap reflect real ISV needs."

    Principal PM, Microsoft Fabric

  • "You have demonstrated strong ownership of the strategic ISV program, starting up strategic documentation that will... enable you to not only develop that lane but scale it... making such an impact already [and] building trust from [our Product VP]."

    Design Manager, Microsoft Fabric